Information about our Organisation and Web site
Drinna is a small business offering:
- Homoeopathy
- Holistic health recommendations
Our privacy policy covers Drinna and its Website:
Business name: Drinna
Address: 7 Orchard Close, Wilberfoss, York. England. YO41 5RW
Website: www.drinna.com
Email:
Telephone: 05600 433802
Data Controller: Drinna Ferrer
Providing Visitors with Anonymous Access
You can access our Website home page and browse our site without disclosing your personal data.
The services and links of our Web site
Our Web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.
Automatic Collection of Information
We do not use cookies on our Web site.
We automatically log personal data by means such as programming or we link information automatically logged by such means with personal data about specific individuals. We do so for the following purposes:
- Technical administration of the Web site
- Customer administration
Data Collection and Purpose Specification
Your information
We collect the personal data that you may volunteer while using our services.
We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.
Why collect information about you
- I gather your information for the purpose of prescribing the best remedy and giving the best holistic advice to you.
- Any bank or financial information is stored for the sole purpose of enabling receipt of payments.
- Anonymous use of your information: Information pertaining to your case may be used anonymously within a confidential student learning environment as teaching material and to support research in homoeopathy and healthcare.
- I collect information about you to enable me to send you emails detailing any changes to Drinna's services and products, including price changes, etc.
Passing information about you
Your information will only be passed in the following conditions:
- At your request.
- For example, if you wish to see another therapist and wish for us to work together. In this case, only specific information which you wish us to share will be passed.
- Or, if I am unavailable and you wish to see a locum homoeopath or recommended homoeopath.
- If you give consent for some or all of your information to be passed to a hospital or doctor if you are in a life or death situation or are critically ill. Similarly, if you are not in a position to make this decision, then please ensure that a family member or emergency contact has your approval and inform me.
- If the Court of Law demands my record.
- If I am asked to provide you with products that I cannot supply, a third party (such as a reputable homoeopathic pharmacy or health shop) will be passed your name and address only with your permission.
How long are your records kept
By law, homoeopaths are obliged to hold any information we have about you for seven years.
Is your information secure
I have taken the appropriate steps to make any information you pass to me safe and secure. Whilst, no system is infallible, my website developer/host and I have taken all reasonable measures to protect your identity and information. There is always a risk to personal information, be it on the internet, your wallet, your doctor's office, personnel files, etc. We have tried to mitigate these risks. If you have reservations about the internet, then I suggest that you print out the forms and post them by recorded delivery to me, although, this is no guarantee of complete security and confidentiality. Similarly, I can respond by letter at your request. By choosing the website or email option, you agree to my
Terms and Conditions. Please read those before choosing to purchase a product or service.
Online payments are secured by Paypal. Paypal are responsible for security with respect to payments made by credit cards, debit cards and paypal accounts.
Information about your case will be held on computer and paper files. These will be kept confidential and secret. You can request to see whatever information is held about yourself at any time by contacting Drinna Ferrer (email enquiries@drinna.com or telephone 05600 433802). See below for more information.
Children's Privacy
We knowingly collect personal data from children.
We take specific steps to protect the privacy of children by:
- making reasonable efforts to ensure that a parent has authorised the collection of the child's personal data and use of the child's personal data for the disclosure to third parties.
- giving parents the option to consent to the collection and use of the child's personal data for our internal use and use of the child's personal data for the disclosure to third parties.
Confidentiality / Security
We give you the option of using a secure transmission method to send us the following types of personal data:
- primary personal data (such as name and contact details)
- other personal and profiling data (such as physical description, leisure activities)
- identifiers (such as credit card details, Website password)
- specific personal data (such as racial or ethnic origin, religious beliefs, medical data)
- Personal life experiences
- Family's life experiences
- Mental and emotional state
We have implemented technical measures to protect the personal data that we have under our control from:
- unauthorised access
- improper use or disclosure
- unauthorised modification
- unlawful destruction or accidental loss
All data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.
We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.
Access to the personal data we may hold about you
You can ask us, by contacting Drinna Ferrer (email at or telephone 05600 433802 ) whether we are keeping personal data about you.
We will provide you with a readable copy of the personal data, either by email or letter, which we keep about you, within a week, although we may before require proof of your identity. We will provide the information without any charge.
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:
- erased
- rectified or amended
- completed
We do not reserve the right to refuse to provide you with a copy of your personal data.
